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Over 200,000 retail, fast food & warehouse workers
standing up for a fair go.

The SDA is the Union for workers in Retail, Fast Food & Warehousing.
We're at work with you.

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Who We Are

We stand together for a fair deal for retail, fast food and warehouse workers to improve your pay and conditions at work.

From pay negotiation to legal advice and free accident insurance, the benefits of being a member of the SDA are huge.

We make sure you know your rights at work and are on hand to help if something goes wrong.

We are your voice at work. And the more members we have, the more we can achieve.

What We Do

  • Better wages & conditions: We will negotiate and fight for the best possible wages and employment conditions on your behalf.
  • Protection & security: Our legal team are experts at dealing with unfair dismissal, wage underpayments, bullying and harassment and worker’s compensation.
  • Workplace Health & Safety: We advocate for safe, healthy and productive workplaces for all our members. And if you’re injured at work, our legal team is there to help you.
  • Advice & support: If you have a question, whether it’s about your roster or your rate of pay, we can help provide you with the right advice and support.

Extra Member Benefits

In addition to negotiating improved pay and conditions for our members and providing legal advice and workplace information and support, SDA members have a large range of additional benefits.

Frequent Values Discount Book

all SDA members receive a range of discounts all year round through Entertainment Book's Frequent Values program tailored specifically to each state and territory.


SDA members are invited to member events throughout the year.

Member Communications

SDA members receive regular updates about industrial matters and important issues at work including pay rises.


we run regular competitions throughout the year, exclusive for SDA members!

COVID-19: Important information for SDA members

Across Australia the unprecedented outbreak of COVID-19 (or coronavirus) is impacting everyone in our community. The SDA understands this is a distressing time, especially for retail staff in supermarkets. Supermarket workers are frontline workers ensuring Australians have food on the table and essential items. The SDA is here to support you. The situation is ongoing and changes rapidly and the SDA is doing its best to ensure that your health and safety at work is the number one priority.

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Your Safety Demands Action - this October!

We’re calling on employers to take a zero tolerance approach to abusive and violent behaviour and to back you up and support you when it happens and provide appropriate methods to report incidents. Throughout the week, the SDA will be focusing on your safety and how abusive and violent customer behaviour is one of the most important workplace health and safety issues that needs to be addressed.

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Ripped off working at Subway? The SDA can help.

The SDA has become aware of reports that Australian workers are being underpaid by some Subway franchisees. If you are concerned you have been underpaid by Subway we encourage you to visit our website and fill out our form.

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SDA wins overtime for casual workers

The SDA has been successful in its bid to secure overtime rates for casual workers in the retail, fast food, pharmacy and hair and beauty industries, in a case before the Fair Work Commission. The win for casual workers came as part of the SDA’s efforts to protect and advance the terms and conditions contained in the Awards which cover the industries its members work in as part of the 4-yearly review of modern awards which commenced in 2014.

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Unions win 3% pay rise for workers

On 1 July 2019 workers on the minimum wage and workers covered by a Modern Award will receive a 3% pay rise. This includes the Award for workers in retail, fast food and pharmacy. This pay increase is thanks to SDA union members and their support and union membership allowing the SDA to continue our work to push for pay rises.

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SDA Membership Fees per week

Please note that payment frequency varies between branches.


1-9 hours


10-19 hours


20+ hours


Join retail, fast food and warehousing workers from across Australia fighting for a fair go at work.

Join now


A union is an organisation of workers who join together to achieve common workplace goals through collective bargaining. A union represents workers in a particular industry by negotiating for job security, fair pay and better working conditions. A union provides members with workplace information, support and advice, shop floor representation when a problem arises, and legal representation for underpayments, unfair dismissals and workers compensation.

The SDA can negotiate your wages and conditions with your employer and in Awards so that you don’t have to. We can provide workplace information and support if you have a problem at work. If things get serious, the SDA provides free legal representation for unfair dismissals, underpayments and workers compensation.

Any worker working in the retail, fast food, warehousing, hair and beauty, and modelling industries can join the SDA.

If you’re not a member, we can’t help you. If you have a pre-existing issue when you join, we are unable to help you with that particular issue. However, we will be able to help you with all workplace issues that arise after you’ve joined the SDA.

Yes, you can join the SDA and have full access to all the benefits of union membership even if there are no other union members in your workplace.

No. You have a right to be a union member and that right is protected under General Protections provisions of the Fair Work Act. You do not need to disclose your union membership to your employer unless you wish to.

No. You do not have to tell your employer that you are a member of the union unless you wish to.

The SDA has an office in every state and territory across Australia.

SDA Victoria Branch
Level 3, 65 Southbank Boulevard

Phone: 03 9698 1400 or 1800 133 048

SDA New South Wales Branch
Level 3, 8 Quay Street

Phone: 02 9281 7022 or 131 732

SDA Newcastle and Northern Branch
Level 1, 710 Hunter Street

Phone: 02 4961 4694

SDA Queensland Branch
385 St Pauls Terrace

Phone: 07 3833 9500 or 1800 657 141

SDA South Australia Branch
69 Fullarton Road

Phone: 08 8139 1000 or 1800 806 398

SDA Western Australia Branch
Level 5, 25 Barrack Street
PERTH, WA 6000

Phone: 1300 275 732 or 08 9221 4321

SDA Tasmania Branch
72 York Street

Phone: 03 6331 8166

SDA National Office
Level 6 53 Queen Street

Phone: (03) 8611 7000