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Month: October 2019

MEDIA RELEASE | Industry first – major employers, shopping centres and unions pledge to eradicate customer abuse for good

In an industry first, retail and fast food employers, peak retailer groups, shopping centres, regulators, government and unions are joining forces to eradicate customer abuse in Australian shops. The SDA’s industry statement has been signed by a range of industry groups including the National Retailer Association, the Australian Retailers Association. The statement has also been…

Your Safety Demands Action – No One Deserves A Serve

Safety Demands Action Week is here! Throughout the week, the SDA will be focusing on your safety and how abusive and violent customer behaviour is one of the most important workplace health and safety issues that needs to be addressed. Since the SDA launched our No One Deserves A Serve campaign, we have made really…

UNION WIN: Higher casual penalty rates for retail workers

Last year the SDA, the union for retail workers, WON higher penalty rates in the Retail Award for casuals working after 6pm weeknights and on Saturdays. These changes are being phased in over a few years from 2018 through to 2021. From 1 October 2019, penalty rates under the Retail Award for casuals are increasing…

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